PRIVACY POLICY
Effective Date: 20 December 2024
At Good Evans Kitchen (https://goodevanskitchen.co.uk/), we are committed to protecting your personal information and respecting your privacy. We know how important it is to feel confident about where your details end up, so we have made this privacy policy as straightforward as possible.
WHO WE ARE
Our contact details are:
Phone: 07748 151400
Email: katie.evans@goodevanskitchen.co.uk
INFORMATION WE MAY COLLECT
We only collect the personal information that is useful for helping us run our business and provide our services. This may include:
• Contact Details: Such as your name, email address, telephone number, and postal address.
• Order & Payment Information: When you place an order or purchase something from us, we will collect information related to your transaction.
• Website Usage Data: Including details about how you use our site, the pages you have visited, and any resources you have accessed. We use this to improve our website and make it more useful for you.
HOW & WHY WE USE YOUR INFORMATION
We use your personal information for the following purposes:
• To Process Orders: If you buy from us, we will need your details to send you what you have ordered and keep you updated.
• Customer Service: We will respond to your enquiries, provide support, and keep in touch if you have requested updates or more information.
• Website Improvements: We might look at how visitors use our site to help us make tweaks, fix issues, and generally create a better experience.
• Marketing (With Your Consent): If you have signed up for our mailing list, we will send you occasional emails about new products, offers, and helpful tips. You can unsubscribe any time.
LEGAL GROUNDS FOR PROCESSING
Under UK data protection law (including GDPR), we must have a valid reason for using your personal information. Generally, we rely on one of the following:
WHO WE SHARE YOUR INFORMATION WITH
We only share your personal data with trusted third parties when it is necessary and appropriate. This may include:
• Service Providers: Such as payment processors, delivery companies, or IT support.
• Professional Advisors: Like accountants or legal advisors, if required for compliance or legal matters.
• Authorities: Where we are legally obliged to share information for law enforcement or regulatory purposes.
We never sell your personal information to anyone, and we will always ensure any partners we use handle your data just as carefully as we do.
DATA SECURITY & STORAGE
We treat your personal information with the utmost care. We use secure servers and industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure. We will keep your information only for as long as we need it to fulfil our business purposes and legal obligations.
YOUR RIGHTS
You have several rights regarding your personal data, including:
• Access & Correction: You can ask for a copy of the personal information we hold about you and request any inaccuracies be corrected.
• Deletion & Restriction: You can request we delete your personal information or restrict how we use it.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Data Portability: You can ask us to provide your personal data in a commonly used, machine-readable format so you can take it to another service if you wish.
• Withdraw Consent: If we are relying on your consent, you can withdraw it at any time (this will not affect any use of your information that happened before you withdrew).
If you would like to exercise these rights, please get in touch using the contact details above.
LINKS TO OTHER WEBSITES
Our site may contain links to third-party websites or resources. Please note that we are not responsible for the privacy practices or the content of these external sites. We recommend checking their privacy policies before providing any personal information.
CHANGES TO THIS POLICY
We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will revise the Effective Date at the top and, where appropriate, let you know via our website or by email.
CONTACT US
If you have any questions about this privacy policy or how we handle your personal information, please reach out to us at katie.evans@goodevanskitchen.co.uk.
Thank you for trusting Good Evans Kitchen with your details. We are here to help and always happy to chat if you need more information.